Citrix Systems 9000 Series Manuale Utente

Citrix NetScaler Application SwitchSSL VPN User’s Guide for the Windows® PlatformRelease 7.0Citrix Systems, Inc.

Getting Started2-2 SSL VPN User’s GuideFigure 2-1 Security Alert windowThe security alert indicates that there might be discrepancies in the certific

Getting StartedSSL VPN User’s Guide 2-3Figure 2-2 SSL VPN Login page 3. Enter your user name and password and click Login. When you log on to the SSL

Getting Started2-4 SSL VPN User’s GuideNote On a Windows XP-based system, the following dialog box is displayed.Figure 2-4 Security warning on a Wind

Getting StartedSSL VPN User’s Guide 2-55. When the download has completed, the Secure Remote Access Session window displays the following message: &qu

Getting Started2-6 SSL VPN User’s GuideFigure 2-7 Download prompt pageNote For details on working with a pop-up blocker, especially for a computer ru

Getting StartedSSL VPN User’s Guide 2-7Figure 2-8 The Security Alert windowThe security alert indicates that there might be discrepancies in the cert

Getting Started2-8 SSL VPN User’s GuideFigure 2-9 SSL VPN Login page 3. Enter your user name and password and click Login. When you log on for the fi

Getting StartedSSL VPN User’s Guide 2-9Figure 2-10 Download page 4. When the agent is successfully installed, a security alert is displayed as shown

Getting Started2-10 SSL VPN User’s Guide5. Click Yes. The portal page configured by the SSL VPN administrator is dis-played in the main browser window

Getting StartedSSL VPN User’s Guide 2-11nate an SSL VPN session.2.4.1 Terminating the Session for the AgentThe following procedure covers the steps to

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Getting Started2-12 SSL VPN User’s Guide3. Select a cleanup option from the Select Cleanup Level box and click Cleanup. The cleanup process is initiat

Getting StartedSSL VPN User’s Guide 2-132.4.2 Terminating the Session for the Browser Plug-inThe following procedure covers the steps to terminate the

Getting Started2-14 SSL VPN User’s GuideFigure 2-18 List paneThe Cleanup list consists of check boxes that allow you to select the data types that ne

Getting StartedSSL VPN User’s Guide 2-15• Applications that have accessed SSLVPN services• Application data• Passwords and autocomplete data stored by

Getting Started2-16 SSL VPN User’s GuideBrowser cache cookies and temporary filesWhen you select this option and initiate the cleanup process, the cli

SSL VPN User’s Guide 3-1Chapter 3Using the SSL VPN PortalThe default Portal page is created based on the data configured by the SSL VPN administrator.

Using the SSL VPN Portal3-2 SSL VPN User’s Guide3.1 Using Portal ToolsThe Portal page has several built in tools to assist you in using the SSL VPN. T

Using the SSL VPN PortalSSL VPN User’s Guide 3-3To create these bookmarks, click on the ‘add’ links on the right side of the page. The following figur

Using the SSL VPN Portal3-4 SSL VPN User’s GuideFigure 3-4 Remove bookmark pageNote You can remove only bookmarks listed under the ‘Personal’ column

Using the SSL VPN PortalSSL VPN User’s Guide 3-5Figure 3-5 File Transfer page.The following sections cover the various components of the File Transfe

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Using the SSL VPN Portal3-6 SSL VPN User’s GuideClick this button to upload the selected file from the local client com-puter to a folder in the remot

Using the SSL VPN PortalSSL VPN User’s Guide 3-7To log on to a file server1. Enter the IP address or the name of the server in the Address field.Note

Using the SSL VPN Portal3-8 SSL VPN User’s Guide3. Click the Save button. The Save As dialog box is displayed.4. Navigate to the appropriate folder, a

Using the SSL VPN PortalSSL VPN User’s Guide 3-9Figure 3-8 No themes configuredSelecting a theme for the SSL VPN sessionUnder the ‘Themes’ tab on the

Using the SSL VPN Portal3-10 SSL VPN User’s GuideFigure 3-9 Customize your themeSelect the colors you want for each item on the SSL VPN portal page,

SSL VPN User’s Guide 4-1Chapter 4Configuring the SSL VPN ClientThe client supports a minimal set of configuration tasks, based on the policies configu

Configuring the SSL VPN Client4-2 SSL VPN User’s GuideFigure 4-1 Gateway Enterprise Edition dialog boxEnter the appropriate password in the Password

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-34.1.2 Configuring Native LoginIf you typically use the SSL VPN for non-Web browser related activ

Configuring the SSL VPN Client4-4 SSL VPN User’s GuideFigure 4-4 Change Profile dialog box4. Click the Options tab. The Options pane is displayed.Fig

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-55. Select the Use native login window for next time login option and click OK. The updated confi

Configuring the SSL VPN Client4-6 SSL VPN User’s Guide5. Enter the login credentials for the new gateway and click Connect.4.1.4 Configuring Proxy Set

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-71. Check the Windows system tray for the icon. This indicates that the agent is idle and that

Configuring the SSL VPN Client4-8 SSL VPN User’s Guide2. Right-click the icon and select Login from the short-cut menu. The Citrix Access Gateway Ente

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-9the traffic is sent to the local LAN or the Internet. You can view the list of IP addresses, por

Configuring the SSL VPN Client4-10 SSL VPN User’s Guide• ON: When you choose this option, Split Tunneling is enabled. The client compares the destinat

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-11when Split Tunneling is enabled. This setting has three options; Local, Remote, and Both. •Loca

Configuring the SSL VPN Client4-12 SSL VPN User’s Guidelocal and remote networks. As the domain exists on both networks, a domain conflict occurs.Figu

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-138. Click OK to exit the Configuration dialog box.4.2.4 Managing Network ConflictsAs mentioned i

Configuring the SSL VPN Client4-14 SSL VPN User’s GuideFigure 4-11 Incorrect routing of traffic due to network conflictsNote When split tunneling is

Configuring the SSL VPN ClientSSL VPN User’s Guide 4-15The client is aware of your local LAN IP settings. When it intercepts traffic, it examines the

SSL VPN User’s Guide iContentsChapter 1 - SSL VPN Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11.1 SSL VPN : Architecture . .

Configuring the SSL VPN Client4-16 SSL VPN User’s Guide

SSL VPN User’s Guide 5-1Chapter 5Troubleshooting the SSL VPN ClientThis chapter covers the troubleshooting of the SSL VPN browser plug-in and the agen

Troubleshooting the SSL VPN Client5-2 SSL VPN User’s Guidefrom one of four levels of detail as shown in the following figure.Figure 5-1 Tra c e Ta b

Troubleshooting the SSL VPN ClientSSL VPN User’s Guide 5-3Table 5-2 Specific error codes displayed by the SSL VPN sessionCodes Message Explanation Ac

Troubleshooting the SSL VPN Client5-4 SSL VPN User’s Guide1001 "Internal Error, please report to admin"This message indicates that the plug-

Troubleshooting the SSL VPN ClientSSL VPN User’s Guide 5-51008 "Internal Error, please report to admin"This message indicates that the SSL V

Troubleshooting the SSL VPN Client5-6 SSL VPN User’s Guide10131013(2)1013(3)1013(4)“Failed to parse configuration(num)”The configuration downloaded by

Troubleshooting the SSL VPN ClientSSL VPN User’s Guide 5-72005 "Need to upgrade endpoint security software"This message indicates that endpo

Troubleshooting the SSL VPN Client5-8 SSL VPN User’s Guide2013 "Failed to parse forward proxy setting."The plug-in failed to parse the Inter

Troubleshooting the SSL VPN ClientSSL VPN User’s Guide 5-92017 "You are in a quarantine group. Certain applications will be unavailable"OR“C

Contentsii SSL VPN User’s Guide4.2.3 Managing Domain Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-114.2.4 Managing Network Confl

Troubleshooting the SSL VPN Client5-10 SSL VPN User’s Guide5.3 Compression StatisticsThe compression tab displays statistics about the current SSL VPN

Troubleshooting the SSL VPN ClientSSL VPN User’s Guide 5-11Figure 5-2 Compression Tab 5.4 Connection LogsYou can use the connection logs to troublesh

Troubleshooting the SSL VPN Client5-12 SSL VPN User’s GuideFigure 5-3 Connection logIf you are using the browser plug-in, use the following procedure

SSL VPN User’s Guide 6-1Chapter 6FAQsWhy does the SSL VPN need a Windows account with administrative privileges? The SSL VPN browser plug-in inserts a

FAQs6-2 SSL VPN User’s GuideWhy doesn't the SSL VPN work when my Personal Firewall is enabled? The SSL VPN opens a server port on the local PC. T

SSL VPN User’s Guide A-1Appendix AUninstalling the SSL VPN ClientsThis chapter covers the procedures for uninstalling the plug-in and the agent.A.1 Un

A-2 SSL VPN User’s GuideFigure A-2 Settings dialog box2. Click View Objects. The Downloaded Program Files folder is displayed. This folder contains a

SSL VPN User’s Guide A-3Figure A-3 Downloaded Program Files folderTo uninstall the plug-in, delete Nsload Control by right-clicking it and selecting

SSL VPN User’s Guide 1-1Chapter 1SSL VPN OverviewSSL VPN is a secure remote access solution that provides point-to-point com-munication between remote

SSL VPN Overview1-2 SSL VPN User’s GuideThe agent is installed on your computer when you log on for the first time. You can configure it to log on dir

SSL VPN User’s Guide 2-1Chapter 2 Getting StartedThe preceding chapter covered the architectural details of the SSL VPN client. In this chapter you wi